Posts in life
Quality Over Quantity
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A general rule of life should be to always aim for quality over quantity. The only exception I have thought of is money. I’d rather have more money, I don’t really care about the condition of the bills. With more money I can support the causes I care most about and eliminate the stress that stops me from creating the content I most want to share with you.

My quality over quantity rule is especially nice as it applies to relationships. I’m very much a people person. Over my many years of indulgence and excitement over the rise of social networks, I mistook these brief interactions with people as quality encounters. They used to be, but today algorithms decide whom you will see in your timeline instead of you.

Let your guiding rule be not how much, but how good. A thing you do not want is expensive at any price. Avoid surplus. Choose quality over quantity.
— Mayer A. Rothschild.

During my digital detox from social media last summer, I made it a point to reconnect with old friends via video conferencing, telephone, or a few in-person* beverages. I didn’t realize how much I missed this type of interaction.

I have been reviewing old photographs from the many conferences I attended over the years. I have then scheduled and conducted catch up video chats with some of those folks. The meetings have been personally rewarding to me. These quality chats are much more fulfilling than a like, comment, text, or private message.

The most precious gift you can give someone is the gift of your time and attention.
— Nicky Gumbel.

Spending 30-60+ minutes chatting with people I enjoyed meeting way back when has been one of the best uses of my time. Why not communicate again with the people you have most enjoyed interacting with in the past?

They say time and attention are our most valuable resources. Investing this time and attention in reconnecting with people I admire has made me far richer.

Quality relationships make you richer.


* Making a point to be six-feet apart, wearing a mask before and after, and with clean hands.

Be Nice to People. Rivers -> Radio -> Podcast

“I got through! I got through!"

Few things were more exciting in the 1980s than calling your favourite radio station and getting through. I wish I could remember why I had called 1050 CHUM in Toronto, but there I was on hold about to speak live on the air.

The host of the morning show was radio broadcasting legend, Tom Rivers. Rivers was like Toronto’s own Johnny Fever from WKRP.

CHUM’s Creative Director, Larry MacInnis described Tom, “At heart, he was a mischievous twelve-year-old boy in the body of a six-foot-ten, four hundred-pound man-child – a heavyweight talent in every sense of the word.”

I suppose we connected well because I was around twelve-years-old at the time.

After saying something on air, Tom graciously invited me down to the station for a tour. I am willing to bet that 99% of Toronto kids were never given the same opportunity.

I begged my mum, who quickly gave in and scheduled our meeting. Together we travelled down to the popular Top-40 station in her denim blue, 1978 AMC Gremlin. The car even had a 1050 CHUM sticker affixed to the rear window like most cars in Toronto back then.

Tom Rivers and Me and 1050 CHUM radio in Toronto

I remember being mesmerized as I watched Tom in action behind the microphone and cart machines. His kindness and talent for broadcasting must have left an impression on me. In 1995, I graduated from Seneca College having studied radio and television broadcasting. Naturally, I majored in radio.

My love for radio led me to an internship on an internationally syndicated blues radio show called Blues North, hosted by the wonderful Big John Small. My career in radio teetered off after several attempts at getting a job at radio stations in Toronto. It was simply too competitive a market, and I didn’t have the professional drive or networking knowledge in me quite yet.

From Radio to Podcasting

My passion for broadcasting led me to begin podcasting in 2005. We nearly had the first parenting podcast, Two Boobs and a Baby. We were the second parenting podcast after Paige and Gretchen’s Mommycast. I have had several podcasts since then, with NBN Radio ADHD Wise Squirrels being my most recent podcasting endeavor. (updated 12/14/23)

I am thankful for how nice a guy Tom Rivers was. I am a firm believer that the kindness we share today can inspire others tomorrow. Just ask my daughter, who now proudly bears those call letters of yesteryear.

1050+Chum+T-Shirt

You can do this too.

From mentoring to giving a kid a chance, consider how your kindness can help inspire future generations. Blues artist Albert Collins was another legend who did this for me; that story led to me interning for a national blues radio show! Going above and beyond in the smallest of ways may seem simple, but these gestures are like waves that leave ripples in the water for decades.

What I Did on My Summer Social Media Vacation

I decided to take a break from social media. For the months of June and July, I refrained from posting anything to the social networks I have belonged to for over a decade. This was my first time taking time off for a digital detox from Facebook, Twitter, Instagram, and LinkedIn.

The purpose of my break was partly to unplug from the noise. Please note that our exchanges are never considered noise if you are connected with me on a social network. The other part was to clear my head of my dread and anxiety.

The noise is from the strangers in my feeds pontificating about politics and arguing over whether masks are useful during a pandemic (stop being stupid), the bots configured to create rage, the media companies seeking clicks and views, the stalker-like advertisements that follow me from retargeting even after I’ve made the purchases. You can stop wasting your money Rayban and Rugstudio, I already bought from you.

Let’s not forget how social networks use algorithms to decide who and what we should see in our feeds. I preferred social media when it was social, and we didn’t need this.

What I Did on My Summer Digital Detox

The following are things I noticed being off social media.

More Thinking. In the past, I haven’t paused long enough to consider why I wanted to share something. I’ve thought much more about this since taking a break. I share on social because I like to entertain, inform, and promote my content and content from people I admire.

Saved Time. When I snap a photo, I usually do so with the intention of sharing it on Instagram. Instead of posting it right away, I take the time to use filters and photo editing apps to improve the quality of the shots. I then consider the caption and corresponding hashtags. I would guess it takes me about 15 minutes to post one photo to Instagram. I’ve posted 3,642 images to Instagram since I created my account in 2010. That works out to 37 days, 22 hours 30 minutes.

More Reading. I ended up recouping the time I would have spent on social media. This left me with more free time to read books again. When taking Peggy for a walk, I often flip endlessly through Facebook, Instagram, or Twitter. I replaced this urge by returning to my books within the Kindle app.

No News is Good News. When I wasn’t reading my Kindle app, I (too) often switched to Google News or Apple News and would fall down the rabbit hole. Obviously, staying informed is important. However, too much news is never a good idea. I found the experience better by pondering why I clicked each headline.

Reach Out and Touch Someone. Like the old Bell telephone ads of yesteryear, I realized there was much more value in emailing, texting, video conferencing, or phoning a friend than tagging them in a social media post. One friend released his new book, so I called him to tell him how much I enjoyed it. Another friend exchanged a series of text messages with me about his divorce. One friend and I had so much fun chatting over Zoom for the first time in many years that we scheduled a second call and continued the conversation.

Shutting Down the Phone. The damned phone is a big part of the problem. I appreciate a smartphone for the glorious piece of technology that it is. However, I’m not naive enough to ignore the addictive features built within. I realized I needed to power my phone off to keep from picking it up. I deleted the social apps, switched it to grayscale, and turned off the dopamine-releasing notifications.


Positives of Social Media

I would be remiss not to talk a little about the positives of using social media. While I did delete the social media apps from my phone, I still logged in once a day to check my private messages. My break was not a break from being social; it was a break from social media.

I made the Twitter exception of checking my Nashville Weather list from time to time as dark clouds loomed, especially when I was on the lake.

I received a warm welcome back when I announced that I had returned from my break on August 1. Thank you to those who said hello.

If you missed the news that I had taken a break, I expect the algorithms failed to inform you. It makes sense; why would the platforms want to give you an idea to take your break?

How about you?

Have you ever taken a break from social media? How did it work for you?

In Defense of Nice
In Defense of Nice.png

A while back, I sent a survey to my email newsletter subscribers. The Nice Makers were kind enough to provide me with feedback to help me shape future editions. One comment I received asked me to share my thoughts on “nice”.

As you know, the newsletter is The Nice Maker. I am the chief connector at Networking For Nice People, this blog is called The ROI of Nice. I’m obsessed with using nice as a way to improve how we communicate with one another.

Pleasant; agreeable; friendly

Look up the definition of nice and you will find words like pleasant; agreeable; friendly.

I write and think a lot about empathy and kindness. I believe this is at the core of effective communication. I consider myself a humanist. Humans are far from perfect, but we learn and pivot from the lessons in life that help us grow wiser together.

I believe in standing up for our rights. I believe in truth and justice (and justice reform). I believe that rather than striving to be angelic followers we should aim to be nice. Nice isn’t perfect. We aren’t always kind and we aren’t always empathetic, but I believe we become nicer when we strive to practice kindness and empathy.

Pleasant

We can be pleasant by simply smiling more. Smiling really is contagious. Sensorimotor stimulation in our brains causes us to mimic what we see without realizing it. When we mimic someone else’s facial expression, we trigger that same emotional state in ourselves, which then allows us to formulate an appropriate social response like returning a smile we receive.

Believe it or not, people can read your smiles even when they are hidden beneath masks. As a photographer, Laura Fuchs who shoots New Yorkers smiling behind their masks says, “I can see your smiles. It’s all in your eyes and cheekbones”.

Agreeable

Being agreeable is the essence of being nice. This is the practice of saying, “Nice, and…” when someone suggests something to you. This practice is always better than rejecting someone with a “Nice, but…”.

Try it next time someone suggests something to you. Spend a full day responding with “Nice, and…” in your reply. More details on this here.

Friendly

Approach the people in your life with an empathetic mind and a “nice, and” attitude. We express friendliness by doing so. My goal is to always make people feel comfortable whether they are in a workshop I’m leading, a meeting, or a casual encounter. The key to coming across this way is to actively listen to the people you meet.

Standing up is also nice

Using courage and facing fears are also traits of being nice - nice to yourself. Standing up for those who need it is nice. Being the person you needed when you were younger is nice. Nice isn’t complacent. Nice isn’t cowardness. Nice is respecting yourself and the good people in your life.

I’m pushing for a nicer world and this begins with me and you. Are you in?

Taking a Break
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My head has been scattered lately. We have had to temporarily move from our home into a tiny, two-bedroom space for four people and a dog. Finding a quiet corner to work from has been practically impossible.

This move was due to the recent storms that gave our home and property a beating. The tornadoes, just two months earlier, destroyed my kid’s school and several favorite family spots. 

And we’ve had this damned pandemic. My son’s school band trip to New Orleans was canceled. Our NYC Broadway adventure for our daughter was postponed. I can’t visit Toronto to see my ill father and self-quarantined mother. Plus a summer trip to Europe to visit my brother was also canceled. First world problems, I know. We have our health and I am truly thankful for this.

My business has also taken a beating since most of my work involves public speaking and delivering corporate workshops. I have managed to switch some of this to virtual and I’m thankful the feedback has been great. I am also working with a few new coaching clients. Still, things are not quite where I need them to be professionally.

Summer Break for Planning & Producing 

I have frequently been distracted by social media and stories in the media that are out of my control. Instead, I should be focused on producing the research, outreach, and content that you will find valuable. Quite frankly, I feel the added distractions have pushed me off course enough to take a break - a summer break.

And so for the months of June and July, I’m going to pause The Nice Maker. I’m going to spend my days planning and producing. For the first time since I started using social media, I’m going to take a long-needed break. 

I always love to hear from you. I’ll still be scheduling video meetings and telephone calls. You can reach me at dave@futureforth.com anytime. I’ll keep an eye out for DMs, PMs, and such, but email will be your best bet. It’s time to unplug.

I’m excited to regain my focus and refresh my head. I expect great things will come as a result, I’m looking forward to sharing them with you in August. 

Enjoy your June and July. Stay safe and be nice to one another. 

Cheers!

Dave Delaney
 

PS:

If you’re craving some of my content, why not pick a blog post you might have missed?

Loneliness is Normal
Loneliness is Normal

It’s such a strange phenomenon to be self-quarantined with my family. I have my two teenaged kiddos home with us all day. They are often in their rooms working on school work, reading, gaming, or FaceTiming with friends. They spend the majority of the day hidden in their rooms. My better half is the same, she is happiest with a book but also helps the kids with their homework and has her own school work to do. Me, I’m working but I crave interaction. 

I was irritable for a couple of days in a row recently. I equated it to some future work concerns and our teenagers’ habits. I had a revelation yesterday while listening to Brené Brown’s Unlocking Us podcast interview with the physician and former Surgeon General of the US, Dr. Vivek Murthy.

What was the revelation, Dave? You ask.

I’m lonely. 

You can have many people around you and still feel lonely.

Researchers and scientists say loneliness is a gap between the connections you need and the social connections you have. Loneliness is subjective, it’s different than objective terms like “isolation”. You can have many people around you and still feel lonely. 

According to the American Psychiatric Association, loneliness isn’t necessarily the same as being alone. It usually refers to the distress people feel when their social involvement and relationships are not what they want them to be, such as feeling left out or alone when they’d prefer to be involved or interacting with others.

According to Dr. Murthy, there is a deep stigma and shame that comes with loneliness. We feel that if we are lonely we are not likable or broken in some way. This stops us from admitting how we feel to ourselves. If it’s beyond our vision, we don’t discuss it. 

People describe loneliness as carrying an entire load by themselves, they feel like if they disappeared tomorrow nobody would care, or they feel like they are invisible. It doesn’t look like someone sitting by themself at a party. It can show up in different ways like fatigue, anger, social withdrawal, or irritability. 

3 Dimensions of Loneliness 

Dr. Murthy defines three dimensions of loneliness and explains that we need all three dimensions to feel socially connected. 

  1. Intimate and emotional. We want a partner.

  2. Relational and social. We crave friendships.

  3. Collective loneliness. We want to belong to a community or network of people who share our interests. 

Any lack of relationships in these dimensions can lead to loneliness. So you can have a wonderfully intimate relationship with your spouse yet still feel lonely if you are lacking a community or friendships.

This is where approaching people for genuine connection instead of validation is key. 

Loneliness can also come from not being your true self. You need to connect to yourself by understanding your worth and value. This gives you the power to be yourself. 

If we spend time trying to be someone we are not it doesn’t feel good. Human instincts guide us to deeper connections to people. You feel emotionally drained when you are craving someone’s acceptance. Think of a date or meeting when you are nervous. You’re exhausted by the end because you are focusing on trying to please them.

Focus on the connection you have to yourself first. Recognizing this is powerful because you can observe how you interact with others. 

Check-in with how you are feeling during interactions. Be mindful of this. 

Loneliness has profound consequences for our health. It’s much more than just a bad feeling. Dr. Juliana Holdlongstand has done extensive research into this and discovered that people with strong social relationships are 50% less likely to die prematurely than those with weak social relationships. She found the impact of lacking social connection on reducing lifespan is equal to the risk of smoking 15 cigarettes a day and is greater than the risk of obesity, excessive alcohol, and lack of exercise.

Dr. Holdlongstand studied multiple studies and found confirmation that this causes a higher risk of coronary heart disease, high blood pressure, stroke, dementia, depression, and anxiety. Loneliness can leave you with a lower quality of sleep, more immune system dysfunction, and more impulsive behavior and impaired judgment. 

Relationships are the foundation of dialogue. 

We, humans, are relational entities. We decide who we want to hang out with instinctively. If you spend five minutes openly talking to a neighbor, that gives you a shared experience and gives you insights into their values. What’s important is it’s an in-person (albeit 6-feet away) conversation.

These days everyone is connecting via web video chat services like Zoom, Skype, Hangouts, and via telephone and social media. Online dialogue is so challenging because there is no relational context. 

Visual cues like body language and facial expressions or tone of voice can also be missing from encounters on social media. This can easily lead to toxic exchanges online. 

The only way to address big issues is to talk with people. Today’s technology makes us think we know ‘the enemy’. We believe what we see and hear online and in the news. We end up feeling closer and more threatened to the people we are against. It’s crucial that we don’t feed the trolls. 

Stop watching the news frequently. 

You don’t really know the people you see online or in the news who you feel against. Step back and consider they are humans - be empathetic. There are parts of everybody that are lovable to others. Consider what the people you feel against are scared about. Everyone has something that makes them lovable and something that they are scared about. This is called mutual vulnerability.

There is a cognitive bias called motive attribution asymmetry. This tells us our beliefs are grounded in love and our opponents’ beliefs are grounded in hatred. The contempt that results in this bias is visceral and righteous. It feeds intolerance and the same emotional stew that makes loneliness so toxic. 

People don’t trust each other’s motives. This leads to motive attribution asymmetry. The only way to get past this is to build true, authentic relationships with each other. The only way to do this is to open up and be vulnerable. 

We get signals telling us who we need to be. The definition of success and worth is often led by our ability to acquire wealth, reputation, and power. The reality is the true definition of worth is about the ability to give and receive love. It requires courage to be vulnerable, the ability to recognize our values. Society tells us to chase the false gods of wealth, reputation, and power. 

Dr. Murthy explained that he is worried we are not setting our children up to believe in themselves and recognize their true source of power and self-worth. Instead, we are telling them their value is conditional on the acquisition of extrinsic things and circumstances. 

Human Nature.

Hunter-gatherers being separated from their tribes once led to loneliness. This meant our likelihood of survival went down because we were more likely to be killed by a predator or have a lack of food supply. Our threat level would shift up and we would focus inward because of our lack of safety. We need one another it is human nature.

When you try to interact with someone who has an elevated threat level, it makes it harder to connect with them. Loneliness chips away at our self-esteem. It makes us think we are not lovable or likable.

We need to make a conscious decision in our culture to shift what self-worth is defined by. Understand shame and empathy. Shame corrodes our capacity for empathy of others because it is so self-focused. When we do this we will continue to lead people to a place where they don’t feel they are enough, which is a recipe for loneliness. 

Loneliness reveals the power of human connection in our life.

Loneliness reveals the power of human connection in our life. The power of that connection can heal deep trauma. Authentic, open relationships lead to love. There is nothing more powerful than love. We need to strive to move us as a society to value connection and put people at the center of our lives and society. 

It’s normal to feel lonely. I felt much better when I shared this discovery with my family. It turns out we all feel lonely and it’s perfectly normal during this ‘new normal’ pandemic life we are living. 

I encourage you to give the full podcast interview a listen. I also recommend picking up Dr. Murthy’s book, Together: The Healing Power of Human Connection in a Sometimes Lonely World.

Photo by Jon Tyson on Unsplash.

How to Stay Sane During a Pandemic
How to Stay Sane During a Pandemic

I have a tip to help you keep your sanity as you are social distancing at home. This doesn’t involve creative ways to exercise while hunkered down. It doesn’t include a sourdough bread recipe or a Netflix recommendation. It involves some reflection.

I’ve been thinking about how much worse being stuck inside at home would be if I was living in the past.

This could have happened back in 2002 when we had a 725-square-foot condo in Toronto. It was nice but small for two people. We were newlyweds, but I expect Heather would have left me if we had been stuck together this long (I wouldn’t have blamed her). We had even considered staying there when we got pregnant, but it would have been terrible for three and even worse for a family of four. Imagine parents with two young children stuck in such small quarters during a pandemic?

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We once shared an apartment with five flatmates in Edinburgh, Scotland. We had one telephone, one bathroom, one kitchen (and one bottle of Fairy) between all seven of us. This was before Netflix. We had to walk several blocks to the video store to rent movies. Renting movies wouldn’t have been possible being locked indoors with businesses shuttered. We had no internet, only internet cafes blocks away that would have also been closed.

It could have been far worse. We could be in Galway, Ireland sharing a tiny apartment with three unpredictably, irrational flatmates (no, not you Ben, Aaron, and Maura, a different place). One flatmate was temperamental, one was a psychotic gypsy, and the other was a criminal. We didn’t have a television in our room back then. We had a lock on the door to sleep (somewhat) peacefully. Quarantining in that place would have been hell.

If COVID-19 had arrived in 1988, I would have been living alone in a dark, musty, basement apartment. That “swanky” bachelor pad (err, dump) had one tiny, ground-level window facing some bushes and only one room. It didn’t even have an oven for baking precious sourdough bread, it came with a hotplate. COVID-88 would have sucked.

Try Reflecting

Reflecting on some of the places I have lived has made me more empathetic. I consider the different scenarios that other people are going through today. This perspective has left me much more content as I continue to hunker down with my amazing family.

We have our health. We have a roof over our heads. We have an oven and enough yeast to bake sourdough bread (we haven’t tried yet). We have a treadmill, Netflix, and even toilet paper. We are going to be okay.

I’m just going to resist boasting about it online.

Reflect on what you have now compared to the past. Consider how others must be dealing with living in such close quarters under these unpredictable, unfortunate days.

Stay safe, friends. Be kind. Wash your hands.

Photo by Devin Avery on Unsplash.

On Washing Your Hands

I’ve been washing my hands much more often and with greater intent lately. I hope the same applies to you.

The other day I discovered a fun tool to help reinforce the practice of washing your hands. A big shout out goes to William Gibson who created Wash Your Lyrics.

Before dinner, I asked my family to name their favorite songs. I plugged each song title into Wash Your Lyrics and printed a mini-poster to refer to as they scrubbed up. I’ve included The Tragically Hip’s “Bobcaygeon” here as an example.

Some Thoughts on Washing Your Hands

But seriously folks…

As I was cleaning my hands the other day something occurred to me. I pictured who I was washing my hands for. I imagined my kids and Heather. My friends, family, neighbors, our community, and perhaps even humanity. Oh, and myself too.

As the soapy suds dripped down the drain from my fingers, I began to take deep breaths. In deeply for a few seconds, out deeply for a few seconds. I looked in the mirror and pictured the people in my life and how much I love them.

Who are you washing your hands for?

A Two-Sided Ball and Emotional Intelligence

The Two Colored Ball Experiment

A Two-Sided Ball and Emotional Intelligence

The experiment consists of showing a two-color-sided ball to a two or three-year-old child. Let’s say one side is red and the other is green. You sit on the floor across from the child and rapidly spin the ball, so the child sees the different colors. After spinning the ball, you place it between each of you with only the red side facing the child and the green side facing you.

When you ask the child what color they see. They will correctly say “red”. When you ask what color am I seeing, they will also answer “red”.

The child can’t take the role of the other. They can’t see it through your eyes. They are seeing the world in a completely different way. As they get older (around six or seven-years-old) they will recognize both colors and answer correctly. They will understand that you are seeing the world from a different perspective.

Ego-centrism, Group-centrism, World-centrism

As you age you can see the world with different perspectives and ethical development.

Young children see the world in an ego-centric manner. Egocentrism is the inability to differentiate between self and others. They don’t assume or understand any perspective other than their own.

As we age, we see the world in a group-orientated way. These groups can come from our tribes, families, communities, cultures, political affiliations, and religions. Problems arise here because we choose sides and become pigheaded. Does this sound familiar these days?

Ultimately we should strive to gain a world-centric perspective. This is where we care for all living things regardless of who they are.

Improve your Emotional Intelligence

Emotional intelligence is the ability to perceive, evaluate, and respond to your own emotions and the emotions of others. One way to improve your emotional intelligence is to put yourself in the role of the other person.

Imagine you have your two-colored ball between you and who you are talking with. Always try to see the ball as the other person. This is what being nice is all about.

Be sure to listen to all three parts of Futurethinkers podcast interview with philosopher Ken Wilber, the creator of Integral Theory and one of the key figures in the area of consciousness studies of our time.

Why is Empathy Important?
Why is empathy important?

Let’s begin by describing empathy in a sentence from Wikipedia. Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position.

This means we need to put aside our differences at work or outside with friends and family. We also need to stop and think about where someone is coming from before replying to their tweet or Facebook post. Perhaps we need not reply at all.

Sympathy vs Empathy

Empathy is often confused with sympathy. Sympathy is a feeling of pity or sorrow. Brené Brown references nursing scholar Theresa Wiseman's four attributes of empathy, which I discovered in Kate Thieda’s excellent article, Brené Brown on Empathy vs. Sympathy.

  1. To be able to see the world as others see it—This requires putting your own "stuff" aside to see the situation through your loved one's eyes.

  2. To be nonjudgmental—Judgement of another person's situation discounts the experience and is an attempt to protect ourselves from the pain of the situation.

  3. To understand another person’s feelings—We have to be in touch with our own feelings in order to understand someone else's. Again, this requires putting your own "stuff" aside to focus on your loved one.

  4. To communicate your understanding of that person’s feelings—Rather than saying, "At least you..." or "It could be worse..." try, "I've been there, and that really hurts," or (to quote an example from Brown), "It sounds like you are in a hard place now. Tell me more about it.”

What are the three types of empathy?

Psychologists Daniel Goleman and Paul Ekman break down the concept of empathy into the following three categories. I encourage you to read Justin Bariso’s full article, Here's How They Differ--and How You Can Develop Them All.

Cognitive empathy is the ability to understand how a person feels and what they might be thinking. Cognitive empathy makes us better communicators, because it helps us relay information in a way that best reaches the other person. 

Emotional empathy (also known as affective empathy) is the ability to share the feelings of another person. Some have described it as "your pain in my heart." This type of empathy helps you build emotional connections with others. 

Compassionate empathy (also known as empathic concern) goes beyond simply understanding others and sharing their feelings: it actually moves us to take action, to help however we can. 

Be nice by practicing empathy

Want to be nicer? Consider what the person is going through. Put yourself in their shoes. Actively listen to what they are telling you. Connect what they are going through to something that has happened to you (keep this to yourself). Then take action by offering to help them with something specific. What can you do or offer to help?

Did you know a two-sided ball teach us about empathy?


Photo by Annie Spratt on Unsplash.

15 Ways to be "Unnice"
How to be unnice

The following are fifteen ways I am unnice. Feel free to borrow these if you are trying not to be nice. I would argue that being nice will get you further ahead in life, but arguing isn't nice. Is it?

15 ways to be unnice

Yelling at my kids.

Comparing myself to others.

Getting angry at people who drive slowly in the passing lane (that’s the one on the left).

Eating junk food and sugar.

Losing my patience.

Skipping my daily meditation practice.

Ignoring the dog.

Getting frustrated with people.

Procrastinating on the work that will move me forward.

Consuming wisdom and doing nothing with the new-found knowledge.

Overeating.

Drinking alcohol.

Not accepting people for who they are.

Judging others.

Skipping exercise.


Your Turn

How are you unnice?


Photo by Kido Dong on Unsplash.





lifeDave Delaneyunnice
What is the legacy you will leave?

How will you be remembered?

Photo by Randy Fath on Unsplash

Have you ever thought about what’s going to be in your obituary? Does this sound morbid? Stick with me for a minute. 

When I was a child, I was lucky to spend a few summers attending Kilcoo Camp. While I certainly suffered from feeling homesick, I also made new friends and learned many skills I still use today (I’m not too shabby in a canoe). 

The camp was run by John “Chief” and Peggy “Mrs. Chief” Latimer. I remember many warm moments speaking with Chief and his sons (who run the camp today) about missing home. He was always keen to help me overcome being homesick and made sure I was connecting with the other kids.  

In 2003, Chief sadly passed away. I saw in his obituary that a celebration of his life would be held at St. James Cathedral in Toronto. Everyone in Toronto is familiar with the sound of the bells ringing at St. James; it is one of the largest churches in the city with the biggest peal of bells in North America.

I mention the size of the church because when I arrived for the service, I was shocked (but not surprised) at the number of people present. There were so many people in attendance that they overflowed to the park around the church where the service was amplified through speakers. Chief touched thousands of people’s lives through his work at Kilcoo Camp. His legacy of being a kind, sweet, smart man lives on. 

Thinking about your legacy

I recently watched best-selling novelist Brad Meltzer’s TEDx talk “How To Write Your Own Obituary.” In it, he describes the different types of legacy that you will leave.

Try this exercise for yourself. Write down and separate all of the things you do for yourself versus what you do for other people. Those things for yourself will be the least remembered — your resume will fade. Your legacy is what you do for other people and the impact those actions have on their lives. This very much is in line with my approach to networking, nicely — always find ways to help others. 

Meltzer describes types of legacy.

Personal. You are your parent’s legacy. The way you interact and help your siblings will be remembered. How you raise your children and how you treat your spouse make up your family legacy.

Friends and colleagues. Helping your friends and treating them kindly will play a major role in your legacy. I believe we should find ways to support our friends beyond simple Facebook likes. Reach out over the phone or coffee.

Community. Who will remember your name? The people in your community will remember you for your participation and contributions. What have you done to help the people in your community?

Catching Up with Marcus Whitney

This coffee catch up was way overdue. I love that Marcus Whitney recorded it and shared it with his friends, fans, and followers. I wanted to do the same here because there is so much great content within. Marcus is a good soul, be sure to check him out.

What we talk about:

  • public speaking

  • improving workplace communication

  • book writing

  • LinkedIn best practices

  • entrepreneurship

  • social networking

  • social media

  • podcasting

Do you have questions or comments? Drop them down below and I’ll do my best to help you.

The Three Whys, Man
The Three Whys Man.png

I was inspired today. I saw two gentlemen in their 40s at the pool. They were both working with an instructor to learn how to swim. They made me think about how I take my own knowledge and experience for granted. I also have so much to learn in my own life.

As I was leaving, I saw one of the men in the change room. He smiled and exclaimed he was finally learning how to swim. I replied that I thought it was fantastic.

Then I asked him, why? Why was he learning how to swim?

He told me he had always wanted to learn.

I asked him, why?

He smiled confused and said he wanted to learn so he wouldn’t drown.

I asked him, why?

He thought for a moment and said he was doing it so he wouldn’t die, and he could save his kids if he needed to.

“So you’re doing it for your family?” I said.

“Yes, I guess I am.” He laughed nodding in agreement.

There is so much value in the three whys, man.

No, not the three wise men. They did bring some lovely gifts for Jesus though.

I’ve started asking why three times in a row to get to the real meaning of my work. I call it my Three Why’s, Man? It usually results in answers that aren’t necessarily about me. When it goes beyond me, it becomes much more important. I think this is a secret to success.

I’ve started swimming regularly.

Why?

To become healthier this year.

Why?

Because I want to live a long, healthy life.

Why?

So I can enjoy my later days with Heather, and we can watch our kids become adults.

I’m not swimming for me. I’m swimming for them.

Geek Breakfast, again

There are currently a few tickets remaining for Geek Breakfast in Nashville on Feb 15th. In order to explain why I decided to host such an event, I need to first explain what Geek Breakfast is.

If you have attended a conference that was an amazing experience, you suffered from conference blues when it was over. The buzz of connecting with so many people in person can’t be denied. The days after are usually a little sad when you return to work and life goes back to normal.

The conference blues are felt even more deeply when you are a conference organizer, or in my case an unconference organizer. You’re exhausted but soon crave that in-person connection and organized chaos again. This is what led me to create a monthly breakfast networking event called Geek Breakfast back in December of 2007.

I co-founded BarCamp Nashville and PodCamp Nashville. The buzz in Nashville during BarCamp was wonderful, but I missed all of my new friends and didn’t want to wait six months until the next gathering So, I created Geek Breakfast as a way we could all stay connected.

Attendees from elsewhere wanted to create their own local Geek Breakfast chapters. Friends like Chris Ennis and Nicholas Holland helped design the old site, so folks could quickly register their own chapters. No strings, no charge - just connection. Chapters sprung up across the US, Canada, South Africa, and Australia.

When I would attend conferences like Gnomedex in Seattle, SXSW in Austin, and New Media Expo in Las Vegas, I would either organize a Geek Breakfast or a tweet-up.

What’s Changed and What Hasn’t

A lot has changed since 2007. Social networks are now powered by algorithms designed to show us what it determines will resonate most - both on a personal and commercial level. We may not see the tweets or updates posted by friends because of this. There is much more noise on social networks now because the laggards have joined the party. Some early adopters have given up altogether. Good people on social networks who just want human connection are now competing with trolls, brands, and bots who are adding noise and creating digital clutter.

I became excited for social networking back in 2007. I was lonely living in a new city. I was craving connection. I used social networks to meet new friends. I used in-person events to meet those online friends in-person.

I’m currently pruning my social network connections for the first time in many years. I’m longing for that excitement and true connection I experienced in the early days of “new media”. I’m also craving in-person connection, so I’ve restarted Geek Breakfast (at least for one event) to reconnect with old friends and make some new ones in Nashville.

We all crave human connection. We still can’t deliver true hugs, high-fives, and handshakes online, so we might as well meet up in person, right?

In keeping with the spirit of supporting community. 100% of proceeds from Geek Breakfast tickets will go to SafeHaven. I hope to see you there on Feb 15th.

UPDATE:

What I Learned From Iqaluit, Nunavut
What I learned in Iqaluit, Nunavut

I am so thankful to Google for bringing me to Iqaluit, Nunavut in the Canadian Arctic recently to speak for Grow with Google. Ironically, I personally grew from the experience of traveling to such a remote, amazing place in my homeland, Canada. The following are some discoveries from my brief time in Iqaluit.

I take low food prices and availability for granted.

No matter how often I try to be thankful, I still take things for granted. The price of goods in the Arctic can often be astronomical. Grapes can cost up to $28 (CDN) and a head of cauliflower is $13. I bought two bottles of water for nearly $14.

While I was visiting, a fire broke out at the main grocery store, NorthMart. The merchandise was either harmed or not available since the store had to close for several days. This put the city into food crisis mode.

Not only are prices of items so dear because of exorbitant shipping fees, but the availability of such goods can also suddenly grind to a stop in an emergency like fire or poor weather.

How to get your baby to sleep

I remember helplessly trying to get Ella to sleep when she was a baby. I would bring her to the bathroom, run the water gently from the tap, and softly bounce her up and down against my chest and shoulder. This worked - sometimes.

In Nunavut, women strap their babies skin-to-skin to their backs. Together with a partner, they produce the most amazing sounds from their throats. This guttural form of singing produces vibrations that lull the baby to sleep.

Inuit inspired throat singing has even seeped into pop culture in music by bands such as The Jerry Cans (I’m loving their music).

Save the Seals?

I must admit, I've always sided with organizations like Green Peace without much thought. I still admire much of their work. However, seal hunting is an essential part of Inuit culture that Green Peace has attacked.

Organizations like Greenpeace and PETA have lobbied for an all-out ban on seal hunting. They have successfully reduced the value of a seal pelts from $100 to $10. The Inuit argument is valid and should be seriously considered.

They hunt seals for food and spiritual ceremonies (advance the slides to view a video). Unlike sport hunters, Inuit use every part of the seals they kill. For example, the meat is used to feed many people. The blubber is pounded and the oil derived is used for candles. Even the bones are used for a dice-like game that families play together.

The United Nations commission and other government organizations have made revisions in seal hunting bans to permit Inuit people, but there is a big problem. The Inuit are apart of the global economy, they need to be in order to survive (we all need money). Beyond using seal pelts for their own clothing, they also need to sell these items. The money they earn is used to pay for equipment like rifles, Ski-doos, and gas. The documentary, Angry Inuk, does an excellent job describing this struggle.

I learned that I should understand both sides of a debate before jumping to conclusions. Yes, seals are cute, but they are paramount for people who were here, as Gordon Lightfoot would sing, "long before the white man and long before the rail”. They deserve our deep respect. Take the argument one step further and understand that Inuit people do far less damage to the earth than we do. Don’t get me started about the push for mineral exploration in their region.

Do much more for your community

I had the great fortune of meeting Mathew Nuqingaq, a local silversmith, metal artist, sculptor, drum dancer, photographer, and educator. I was directed to his Aayuraa Studio in an unassuming, small building. I was nervous to knock on the door. I didn't think I had the right place. Mathew greeted me with a somber stare, "Who are you?" He then pretended not to know any Mathew. I froze in awkwardness as he proceeded to laugh and smile, "I'm Mathew, welcome.”

His jewelry is amazing. I ended up buying Heather two items. It turns out that Mathew is a recognized Canadian artist. I watched a CBC story about how he uses his studio to teach young locals his craft. He doesn't teach them for profit, he does so to empower them.

Mathew reminded me that I need to do much more to support people in my own community. I intend to do this by registering to help non-profits with the Community Foundation of Nashville.

I am also launching a free weekly career counseling and small business support hour. I'll be announcing details to my Nice Maker newsletter subscribers soon on how to book this time with me.

Iqaluit is a wonderful place, isolated far north of major cities in Canada. Located just west of Greenland in the Baffin Islands. While it gets unbelievably cold, the people are as warm and hospitable as they come.

Thanks to the older couple in the minivan who picked me up along my long walk back to town from the Apex (and saving me from potential polar bear doom). Thanks to Brian for warming me back up with coffee at his shop, Grind and Brew.

Shout outs to the amazing staff at the Nunatta Sunakkutaangit Museum, Simeon at the Library, Gail Hodder, and Ryan Oliver at the Pinnguaq Maker Space. See you next time.

The Curious Case of the Rollins Tattoo
Henry Rollins.jpg

I was out for a morning walk with Peggy today when a gentleman approached asking if he could pet my dog. I said he absolutely could, but beware of her vicious licks. He laughed at my remark, crouched down, and began petting her. As he did, I noticed a large ROLLINS tattoo on his forearm.

I have always been a fan of Henry Rollins’ work. He’s a likeable, sensible, talented guy. One of his earliest and best-known bands was Black Flag, which was certainly a major part of the soundtrack of much of my youth. I always get a little excited when I meet a fellow “grown-up” who is a kindred spirit, so I asked him about the tattoo.

I exclaimed, “You have a Rollins tattoo! Cool.”

”Ya,” he replied, “I’m a songwriter and really dig his stuff.”

“You must be a big Black Flag fan?” I asked.

“No, not really.” He replied while continuing to rub Peg.

“Oh, Rollins Band, then?” I inquired. It's another awesome band he launched years after Black Flag.

“No, I don’t really like his music much. I love his writing, though, I’m a huge fan.”

His reply completely threw me off. Say the words “Henry Rollins,” and I instantly think of this guy. Say the words “Henry Rollins” to Peggy’s new friend, and I expect he would think of this guy. We both aren’t wrong. Henry Rollins was a fantastic singer and frontman, as he is an author and spoken word artist. But I found this moment awkward because of how we both enjoy the same guy for different reasons in our contrasting worlds.

This got me thinking about personal brands and how we can be different things to different people. I sometimes get stuck in my own head thinking about my persona as it applies to my work. By being too many things, I fear this fogs my brand, leaving people wondering what it is I do. It’s especially important that everyone knows what I do, so they recommend me or hire me. I am self-employed, so this is crucial.

Rollins is a singer, poet, author, photographer, spoken-word artist, actor, radio broadcaster, and record label owner. He is many different things to many different people, and he makes his living from all of them combined. How punk rock is that?

Maybe I should cool my inner thinking and instead focus on my life work. This ramble has inspired me to focus on a new project that has been on my backburner for a bit. It's time to shift gears a tad, but I also need to remember what feeds my family.

I believe that one defines oneself by reinvention. To not be like your parents. To not be like your friends. To be yourself. To cut yourself out of stone.
— Henry Rollins.
Waves
Waves in entrepreneurship

Picture deep, dark, waves violently bashing up and down endlessly. This is often how an entrepreneurial journey feels. The waves can be exhausting and dangerous. They can appear like there is no end in sight. 

Zoom out of the picture slowly. The color of the waves is transforming from navy blue to aquamarine. The waves are settling down now as you realize you are not looking deep into an ocean, instead, it is a wave pool at a waterpark. 

Wave Pool.jpg

These two scenarios sum up entrepreneurship. Some weeks are filled with threatening waves and others are the fun ones you can splash around in. These different waves can appear within the same hour too. Step back and realize you are in a wave pool more often than you think.

Treat entrepreneurship like a visit to a waterpark

When you research and plan the waterslides you most want to ride, you are more likely to achieve these goals. Start with a plan.

Instead of waiting and waiting, show up early to beat the crowds. There will always be other people visiting the park.

Don't judge people. Observe the terrible tattoos and realize everybody makes bad decisions.

As the day goes on, the lines grow longer. If you find yourself at the end of one, refrain from staring up in envy to those at the top. They waited just as long as you did.

Understand that you might not be able to ride every waterslide. You can return another day. In fact, if you travel a little you might discover an even better waterpark waiting for you.

Reward yourself for your hard work by grabbing a tube and floating along the lazy river. You have earned it.

The next time you feel that you are in too deep, take some steps back. Decide what you should do by analyzing the situation. Are you lost, floating in the ocean on the verge of drowning? Or are you in a wave pool? I bet you will find you are in the waterpark far more often than you think.

Make no mistake, you will get wet on this ride.

Photo from Flickr by Cristiano Palese.

Must Know Nice Rules of the Sky
Flight and Airport Etiquette

I’ve been doing plenty of air travel to speaking engagements and workshops for the past few months. I love to explore the cities and towns across the country and meet locals from wherever I go. In the past two weeks, I’ve been to Columbia, S.C.; Sacramento and Napa Valley, Calif.; Kansas, Mo. and Sabetha, Kan. All were wonderful, very different locations.

According to the Federal Aviation Administration, 2,587,000 passengers fly in and out of U.S. airports daily. Those passengers fill up an average daily 26,527 flights. That is many different people with different levels of experience in air travel and etiquette. 

For the sake of all who take to the skies once or 300 times a year, let’s review a few rules you should consider while sitting in an airport or when you’re up in the clouds.  

There is a special place in Hell for those who recline their seats.

There is a special place in Hell for those who recline their seats.

  • It’s never OK to play the sound on your device without headphones, even for your kids.

  • If you must speak on your phone, find a quiet corner of the airport.

  • Get up and give your seat at the airport should someone need it.

  • Avoid the airport seats near power outlets if you’re not going to use them. Be sure to unplug and share that power once you are all juiced up.

  • Delays aren’t worth complaining about. Your complaint won’t make it depart any sooner. I’d rather have a safe flight.

  • The middle seat gets the armrests. It’s only fair; nobody wants to sit in a stranger sandwich.

  • If the person you speak with doesn’t ask you questions, it’s time to be quiet.

  • Upset babies are upset babies. C’est la vie. Don’t blame the parents. You were once a screaming baby, too. Seek revenge one day if you must.

  • Only jerks recline their seats on domestic flights. Passengers are already packed like sardines up there. Now there’s proof.

  • Give eye contact and listen to the flight attendants as they go through the emergency procedures. During a recent emergency, a photo circulated on social media of passengers wearing their oxygen masks upside down.

  • Clean up your garbage and recycle. Seriously, make your mother proud.

  • Consider the people around you when watching your videos. The child sitting behind you may not sleep soundly again after “The Texas Chainsaw Massacre.”

  • Leave your shoes on at all times. Nobody wants to see your feet.

According to the FAA, there are 5,000 aircraft in the sky at any given time. So the next time you plan to join them, keep my friendly rules in mind to make the experience much better for you and your fellow travelers. 

Just for fun, would you like to know how many planes are traveling above you right now? Ask your smartphone. While I wrote this article, there were five flights up there. I hope those passengers are following my rules, too. Safe travels.

Don't miss my Nice Newsletter to see what I discover online each week.

Get Dealt Wisdom
Dealt Movie.png

I was trying to hide the tears from my son as we watched Dealt, the Richard Turner documentary. The film is about the life and career of one of the most renowned card magicians of all time, Richard Turner, a blind expert card manipulator known for his card trick performances. I was getting misty because there's a scene when he sends his son off to college. I realized our kids will be heading off before we know it. 

You would imagine you could learn a lot about performance and card magic from Richard Turner, the winner of the Golden Lion Award in Magic, the Lynn Searles Award for Excellence in Card Manipulation, and the recipient of the Close-Up Magician of the Year award from The Academy of Magical Arts. What you wouldn't expect are the invaluable life lessons within the film.

Whether you have an interest in card magic (like I do) or not, I implore you to watch Luke Korem's Dealt. I promise you will come away feeling inspired and thankful. The following are a few takeaways I jotted down during the movie. 

Lessons from Richard Turner in “Dealt”

  • Believe that you are special. You have to love yourself. Richard Turner proves this in spades! 

  • Be thankful for your setbacks, they make you who you are. Turner took his blindness and made it his secret weapon. 

  • Be honest and transparent. This isn't a cliche, folks.

  • Accept your weaknesses. Accept help from others. We all have weaknesses. When we accept them we can move on with your life.

  • Teach others. I love doing this through my speaking and workshops.

  • Practice, practice, practice what you want to be known for.

  • You can't conquer what you're not willing to confront. Screw the demons!